Experiencing the “Something Went Wrong” error on Instagram? This common issue can happen due to various reasons, such as network problems, multiple account logins, or outdated app versions. Don’t worry! This guide will walk you through several methods to resolve this error and get back into your Instagram account.
- 1. Restart the Instagram App
- 2. Clear App Data and Cache
- 3. Update or Reinstall Instagram
- 4. Manage Data Usage Permissions
- 5. Log in via Facebook
- 6. Use Another Device to Log In
- 7. Manage Connections (Airplane Mode & Private DNS)
- 8. Try Again Later
- 9. Deactivate Your Account Temporarily
- 10. Send Feedback to Instagram
- Conclusion
1. Restart the Instagram App
A simple restart can often solve the error message. After seeing the “Something went wrong” notification, press OK, return to your phone’s home screen, and restart the Instagram app.
2. Clear App Data and Cache
If your device has accumulated a lot of cache, it might interfere with Instagram’s performance. Here’s how to clear it:
- Go to Settings > Apps > App Management.
- Find Instagram and clear its Cache and App Data.
This should help resolve the issue caused by excessive cached data.
3. Update or Reinstall Instagram
Sometimes the problem lies within the app itself. Make sure Instagram is updated to the latest version. Here’s how:
- Go to the Play Store/App Store, check for the latest update, and install it.
- Alternatively, uninstall the app and then reinstall it.
After reinstallation, try logging in again to see if the error persists.
4. Manage Data Usage Permissions
Check and manage Instagram’s data usage permissions:
- Go to Settings > Apps > Instagram.
- Review the permissions you’ve granted and go to Data Usage.
- Disable both options but keep Background Data enabled.
This helps Instagram work efficiently by ensuring the right permissions are granted.
5. Log in via Facebook
If your Instagram is linked with Facebook, try logging in through Facebook to bypass the error.
- On the Instagram login page, select Continue with Facebook.
- Enter your Facebook credentials if prompted.
If successful, this method may help you access your account without further issues.
6. Use Another Device to Log In
Sometimes the issue could be device-specific. Try logging in on a different device, such as a computer or another mobile phone.
7. Manage Connections (Airplane Mode & Private DNS)
To clear up connection-related issues:
- Enable and then disable Airplane Mode in Settings > Connection & Sharing.
- Turn off Private DNS to avoid connection interference.
Switching between Wi-Fi and mobile data can also help eliminate network-related errors.
8. Try Again Later
Sometimes the error might be temporary. Waiting for a few minutes or hours before trying to log in again could fix the problem without any action.
9. Deactivate Your Account Temporarily
As a last resort, you can temporarily deactivate your Instagram account. Reactivating it after a few days might reset settings and fix the issue.
10. Send Feedback to Instagram
If all else fails, reach out to Instagram’s support team for help:
- Use the Send Feedback option in the app.
- Contact Instagram support if the problem persists.
Conclusion
By following these steps, you should be able to fix the “Something Went Wrong” error on Instagram. Make sure your app is up-to-date, permissions are managed properly, and your internet connection is stable. If none of these methods work, try deactivating your account or contacting Instagram support for assistance.
Feel free to share this guide with others who might be facing the same problem.
